Start Your Own Virtual Call Center
VIRTUAL CALL CENTER INFO SESSION VIDEO
In this video, we'll discuss:
- what a virtual call center is
- potential client opportunities
- how much money you can make
- step-by-step process to register and become your own BOSS
Benefits:
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Work on your own time
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No more commuting
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Control your income
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Work anywhere
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Spend more time with your family
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Start the business you've always wanted
HOW WE'RE HELPING MILITARY FAMILIES
In order to show appreciation to military families, a special incentive is exclusively available to entrepreneurial-minded active military, military spouses, and veterans by the servicing platform.
You’ve given so much of your life for our country, it’s time you get an opportunity of a lifetime. Upon completing the registration process, active military, military spouses, and veterans will receive 50% off the cost of your first client certification course (which can average between $50 and $200).
In order to be eligible for these great incentives, you must:
send an email to:military@arise.com, after completing your profile, with proof that you are either active military, a military spouse or a veteran.
If you have any questions during this process, please send an email to:military@arise.com and we will provide further assistance.
You’re only a few steps away from being your own boss and earning income from the comfort of your home.
HOW IT ALL WORKS
As a Customer Service Representative, you’ll serve your client of choice by offering support to their customers, troubleshooting issues, and acting as the voice of their brand.
These are great opportunities for people who like to help other people while working from home and enjoying a flexible scheduling environment.
Customer Service Representatives provide customer care for clients across a variety of industries including fashion, travel, food service, education, telecommunications, automotive, and home services.
Depending on the client you support, you may interact with customers by phone, chat, email, social media, SMS, or some combination of channels. In some cases, you may need to place an occasional outbound call.
Pay for these remote, flexible independent contractor opportunities ranges from $10 to $16/hour with the opportunity to earn bonuses.
Essential Functions:
- Handle incoming customer contacts
- Occasionally place outbound calls as necessary
- Review customer history as necessary
- Follow policy and procedure guidelines
- Answer product and/or service-related questions
- Help troubleshoot product and/or service issues
- Provide order, shipping, and/or service delivery status updates
- Document customer information and call outcomes as necessary Provide exceptional customer experiences
Skills Needed:
- Prior customer care experience is required.
- Self-motivated and determined
- Good multitasker
- Exceptional verbal and written communication skills
- Organized and efficient
- Excellent attention to detail
- Great listening skills
- Understanding and empathetic
- Reliable
- Passionate about helping customers
- Strong problem solving and decision-making skills
- Able to succeed in a fast-paced environment
- Highly proficient in computer usage and navigating seamlessly between multiple applications
Basic Equipment Needed:
It is recommended that you have a computer and equipment meeting at least the following specifications:
- Headset: USB noise-canceling headset
- Internet: High-speed, hard-wired internet (no Wi-Fi or satellite)
- Operating System: Windows 7+
- Processor: Intel Core or Intel Pentium 4
- Memory: 2GB of RAM
- Browser: Internet Explorer 11 and latest version of Chrome or Firefox
- Virus Protection: Up-to-date anti-virus software installed
Remote & Flexible
You’ll be talking with customers and making money from the comfort and safety of your own home.
Plus, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You’ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.
Hours of operation typically include daytime, evening, and nighttime hours, 7 days per week. You’ll have the freedom to set your own schedule within your client’s hours of operation.
REFERRAL BONUS FORM
Complete the below form AFTER watching the above video, to get started with your referral bonus.
Please be aware of the following:
No referral bonus will be issued if the agent is not able to complete certification, fails to certify or drops out of the FIRST enrolled course for any reason or fails to complete this form.
This is why it is vitally important to research fully ALL client opportunities BEFORE registering for a certification course. In the event that you do not want to continue servicing the client long-term, we advise you to complete the course, service enough hours (60) to qualify for the referral bonus and use those funds to cover the cost of your next certification course. This ensures that no money is lost on your end. We cannot tell you what to do, only offer suggestions based on our experience.
The referral bonus will be issued within 2 invoice cycles after the minimum 60 hours have been serviced. Due to the fact that you will NOT be working under our agency umbrella, we will not be able to track your hours. The only notification we will receive will be the information you provide in this form that will at least give us an idea of when you began servicing, in hopes that you will service a minimum of 15 hours per week.
DISCLAIMER: This referral bonus is in no way affiliated with the servicing platform. The referral bonus opportunity being provided is completely managed by Liberated Works alone.